What tenants reported
What renters wrote about, district by district.
When renters file a complaint, they describe the problem in their own words. STLCA sorted those words into topics like mold, heat or pests. This page shows how often each topic comes up, so you can compare districts fairly even though some districts have more complaints than others.
Out of every 100 complaints
How often each topic comes up
Each number means: out of every 100 landlord-tenant complaints in that district, how many mention the topic. The gold box marks the district where it comes up most. Hover over a number to see the actual count.
| Topic | District 1 | District 2 | District 3 | District 4 | District 5 | District 6 | District 7 | Citywide |
|---|---|---|---|---|---|---|---|---|
| Problems with the home | ||||||||
| Fire, smoke/CO alarms, gas | 3.3 | 3.6 | 3.8 | 4.7 | 2.9 | 3.4 | 3.5 | 3.6 |
| Structural, doors, windows | 12.1 | 10.9 | 11.7 | 11.8 | 10.6 | 9.9 | 10.3 | 11.0 |
| Heat, hot water, utilities | 8.6 | 10.4 | 11.6 | 8.7 | 7.0 | 7.3 | 10.1 | 9.3 |
| Mold, leaks, moisture | 17.3 | 16.6 | 15.9 | 17.7 | 17.6 | 14.6 | 15.4 | 16.3 |
| Plumbing, sewage | 8.5 | 9.0 | 6.6 | 7.9 | 8.0 | 7.5 | 7.2 | 7.7 |
| Electrical | 5.7 | 5.8 | 4.6 | 5.3 | 5.0 | 4.5 | 3.8 | 4.9 |
| Pests | 10.1 | 12.3 | 7.3 | 6.7 | 7.3 | 4.6 | 7.3 | 8.0 |
| Other housing conditions | 15.6 | 15.3 | 15.5 | 15.0 | 15.1 | 12.3 | 16.2 | 15.0 |
| Notices, rent and the lease | ||||||||
| 3-day notices | 1.5 | 2.1 | 1.7 | 1.1 | 1.4 | 0.8 | 2.0 | 1.6 |
| Just cause eviction (JCEO) | 9.3 | 9.5 | 7.7 | 6.8 | 9.7 | 8.0 | 8.0 | 8.4 |
| Evictions and termination | 10.1 | 10.4 | 7.9 | 7.9 | 10.9 | 8.0 | 8.4 | 9.1 |
| Rent increases and fees | 8.3 | 6.5 | 8.2 | 7.2 | 7.9 | 9.7 | 9.9 | 8.2 |
| Deposits and refunds | 3.4 | 3.1 | 3.9 | 4.7 | 3.6 | 4.9 | 3.8 | 3.9 |
| Other notices (type not stated) | 3.0 | 3.5 | 2.9 | 2.5 | 3.2 | 2.4 | 3.1 | 3.0 |
| Lease terms and renewals | 4.4 | 4.3 | 5.8 | 6.6 | 4.9 | 7.0 | 6.4 | 5.6 |
| Other (retaliation, entry, relocation, lockouts) | 8.9 | 9.1 | 8.3 | 8.6 | 9.8 | 7.7 | 8.4 | 8.7 |
| Other | ||||||||
| Other (noise, construction, public space) | 10.6 | 8.8 | 9.1 | 9.8 | 9.4 | 13.0 | 8.9 | 9.7 |
| No topic matched | ||||||||
| No topic matched | 18.8 | 17.9 | 18.5 | 21.4 | 20.2 | 23.6 | 18.2 | 19.8 |
Topics come from matching words in the complaint. One complaint can mention more than one topic, so the numbers in a column can add up to more than 100. A complaint that matches no topic still counts. See the word lists
The top home problem in each district
What comes up most
District 1: mold, leaks, moisture. District 2: mold, leaks, moisture. District 3: mold, leaks, moisture. District 4: mold, leaks, moisture. District 5: mold, leaks, moisture. District 6: mold, leaks, moisture. District 7: mold, leaks, moisture.
See every complaint on the map: District 1 District 2 District 3 District 4 District 5 District 6 District 7.