STLCA STLCAThe accountability layer between complaint and policy.
135
Total records on file
2013-2025
80
Closed / Completed with
no inspection result recorded
79% of all closed cases
111
Records with
no inspection date in public record
82% of all records
32
Still open /
under investigation
1
Enforcement actions
(NOV / Order / Referral)
24
Records with a documented
inspection result
18% inspection rate
1,363
Days - longest single
case on record at this address
Record Types
BLANK/LLT 76
LANDLORD/TENANT 41
EMERGENCY , LANDLORD/TENANT 7
EMERGENCY 5
NOISE 3
LAND USE 2
VACANT BUILDING 1
Complaint & Enforcement Timeline - 135 Records
2013-02-20 001560-13CP VACANT BUILDING
2-3 HOMELSS MALES CAMPING AT ABANDONED CONTRUCTION SITE. THERE ARE MATTRESSES AND GARBAGE ON THE SITE. SEE ATTACHED EMAIL.
COMPLETED · Inspection: 2013-02-28 · Result: COMPLETED
2016-05-26 003822-16CP LAND USE
SERIS: ILLEGAL DUMPING AND CAMPING NEAR GARAGE DOOR FOR 800 SENECA (CIELO BUILDING). PER AT: HOMELESS CAMP, GARBAGE AND SYRINGES UNDER BRIDGE AND NEXT TO GARAGE DOOR. AT LEAST 2 STRUCTURES. SR#16-80151
SDCI Notes: NO VIOLATIONSPOKE TO CONCIERGE AT CIELO APTS (206-623-6800) - 8/24/16 SR.
COMPLETED · Inspection: 2016-06-15 · Result: COMPLETED
2016-10-31 007350-16CP nan
TWO INOPERABLE ELEVATORS IN BANK OF THREE. ELEVATOR 1 HAS BEEN INOPERABLE FOR 3 MONTHS. ELEVATOR 2 IS INTERMITTENTLY OPERATIONAL. MANAGEMENT WILL NOT UNLOCK STAIRWAY TO PROVIDE ALTERNATIVE ACCESS TO UPPER FLOORS AND TENANT REPORTS WAITING UP TO 25 MINUTES FOR ELEVATOR ACCESS.
SDCI Notes: NO VIOLATION
COMPLETED · Inspection: 2016-11-03 · Result: COMPLETED
2018-12-06 010919-18CP LANDLORD/TENANT
POTA--PER PHONE CALL--CAN THE LANDLORD RAISE YOUR PARKING RATES IN THE MIDDLE OF THE LEASE
SDCI Notes: POTA
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2019-10-03 009560-19CP LANDLORD/TENANT
RESTRAINING ORDER BETWEEN ROOMMATES AND PM OBLIGATION TO PROVIDE ACCESS
SDCI Notes: POTA
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2019-11-01 010444-19CP LANDLORD/TENANT
POTA--PER PHONE CALL--THE LANDLORD HAS BEEN HARASSING COMPLAINANT VIA EMAIL. WHEN COMPLAINANT MOVED FROM RESIDENCE THEY WERE NOT ALLOWED TO TAKE BELONGINGS DOWN IN THE FREIGHT ELEVATOR, BUT INSTEAD WAS MADE TO USE THE PASSENGER ELEVATOR THAT KEPT CLOSING ON THE MOVERS. THE COMPLAINANT BELIEVES THAT THE MANAGEMENT IS NOT AWARE THAT THEY'VE CC'D HIM ON THE EMAILS BECAUSE THE CONTENT IS UNPROFESSIONAL AND DEROGATORY. WHEN HE MOVED OUT, HE WAS CHARGED A NEW FEW SCHEDULE THA
SDCI Notes: POTA OTHR
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2019-12-04 011332-19CP LANDLORD/TENANT
PER CSB; I HAVE A FEE ASSESSED FOR PARKING AS DESCRIBED AS A TX OF $25.00 ?THE BUILDING MANAGER STATES ITS A CITY TAX ?OTHER BUILDINGS I ASK ABOUT THIS TAX DO NOT AND HAVE NOT HEARD OF SUCH A THING ?IS THIS VALID ?
SDCI Notes: POTA, RENTAG
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2019-12-24 011765-19CP LANDLORD/TENANT
WITHDRAWN
SDCI Notes: WITHDRAWN
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2020-05-07 003672-20CP LANDLORD/TENANT
TENANT RIGHTS, RENT INCREASE HAS ONLY BEEN IN APT FOR 15 DYS RECEIVED INCREASE ALMOST 2X'S WHAT WAS ORIGINALLY QUOTED
SDCI Notes: POTA
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2020-05-13 003915-20CP LANDLORD/TENANT
RIGHTS INQUIRY
SDCI Notes: POTA, JCEO, PAOTHR
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2021-05-22 003791-21CP nan
PER ONLINE; WE JUST HAD A FIRE ALARM IN THE CIELO BUILDING. I TOOK THE STAIRS DOWN 20 FLIGHTS FROM FLOOR 31 TO FLOOR 11. OVER HALF OF THE LANDINGS HAD LIGHTBULBS THAT WERE BURNED OUT, BULBS LEANING AGAINST THE WALL OR MISSING COMPLETELY! IN ADDITION, THERE WERE CARDBOARD BOXES ON A FEW OF THE FLOORS CAUSING OBSTACLES IN NAVIGATING THE STAIRWELL. UNSAFE!
SDCI Notes: HOUSING - PRE. REG. #001-0127853
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2021-10-14 008618-21CP LANDLORD/TENANT
THE LANDLORD GIVE THE FINAL STATEMENT WHEN I MOVE OUT. WE BOTH SIGNED ON THE INSPECTION MOVE-OUT FORM AND I PAID THE FINAL STATEMENT. THEN ABOUT A FEW DAYS LATER, THEY ADDED AN EXTRA FEE TO MY ACCOUNT AND ASK ME TO PAY FOR IT.
SDCI Notes: POTA
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2021-10-14 008626-21CP LANDLORD/TENANT
TENANT RIGHTS, AFTER I MOVED OUT OF THIS PLACE AND RECEIVED MY DEPOSIT THE LANDLORD IS STILL ADDING ON FEES THAT I OWE AND SENDING ME INVOICES
SDCI Notes: POTA - REALTED RECORD: 008618-21CP
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2022-04-08 003070-22CP LANDLORD/TENANT
DEPOSIT NOT REFUNDED.I RECEIVED A BILL FORADDITIONAL CHARGES.
SDCI Notes: POTA
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2022-04-26 003494-22CP NOISE
VERY LOUD CONSTRUCTION NOISE AFTER 12AM. NEAR SENECA STREET & 7TH/8TH AVE
SDCI Notes: NOISE
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2022-04-26 003493-22CP NOISE
CONSTRUCTION NOISE NEARBY AFTER 12 AM
SDCI Notes: NOISE
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-01-11 000396-23CP NOISE
EXTREMELY LOUD SAWING AND CONSTRUCTION ON SENECA STREET. IN THE MIDDLE OF THE NIGHT
SDCI Notes: NOISE
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-01-20 000749-23CP LANDLORD/TENANT
RENTAL INCREASE WITHOUT REQUIRED NOTICE
SDCI Notes: POTA
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-02-20 001770-23CP nan
PER ONLINE; IT IS THE MOST STRESSFUL THING TO LIVE IN THIS BUILDING. THE ELEVATORS ARE ALWAYS SHITTING DOWN AND HAVING A PROBLEM. I CANT EVEN BEGIN TO IMAGINE WHAT ITS LIKE FOR INDIVIDUALS WITH DISABILITIES IN THIS BUILDING HAVING TO WAIT LONG TIMES TO ACCESS THEIR APARTMENTS. MANAGEMENT IS RUDE AND UNWILLING TO RESPOND IMMEDIATELY TO ISSUES.
SDCI Notes: HOUSING - PRE. REG. #001-0127853
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-04-11 003717-23CP EMERGENCY , LANDLORD/TENANT
PER ONLINE;HAVE NOT HAD HEAT FOR ALMOST 2 WEEKS. THERMOSTAT KEEPS TURNING OFF WITH AN ERROR CODE. WRITTEN MAINTENANCE REQUEST WAS PUT IN ALMOST 2 WEEKS AGO. FOLLOWED UP MULTIPLE TIMES WITH PROPERTY MANAGEMENT. THEY KEPT MAKING PROMISES BUT IT WAS NEVER FIXED.
SDCI Notes: HOUSING - RRIO #001-0146572 & POTA
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2023-04-26 004281-23CP LANDLORD/TENANT
I RECEIVED A NOTICE OF A RENTINCREASE 4/25/2023, EFFECTIVEJUNE 1ST.
SDCI Notes: POTA, INRENT, PAOTHR, RENTAG
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-06-14 006342-23CP LANDLORD/TENANT
HELP WITH RENTAL UNIT, FLOODING HAPPENED DURING THE WEEKEND, MULTIPLE UNITS INCLUDING HERS. FANS AND WIRES ALL IN HER LIVING SPACE,BLACK MOLD DISCOVERED BY WORKERS GOING INTO HER UNIT. CALLER IS BEING TOLD SHE HAS TO PAY MORE TO MOVE TO ANOTHER UNIT, EVEN THOUGH THE PROBLEM IS NOT DUE TO HER. SHE WANTS TO KNOW HER RIGHTS AS A TENANT AND HOW TO BEST MOVE FORWARD. SHE FEELS UNSAFE IN THIS HAZARDOUS ENVIRONMENT DUE TO BLACK MOLD BEING DISCOVERED. UNIT 1502
SDCI Notes: POTA/HOUSING #001-0146572
COMPLETED · Inspection: 2023-07-20 · Result: COMPLETED
2023-07-05 007292-23CP nan
PROPERTY MANAGE MY DOES NOT CONSISTENTLY MANAGE GARBAGE DISPOSAL AND FOR THE PAST WEEK HAVE NOT CLEARED GARBAGE AT ALL FROM OUR BUILDING.  CONSEQUENTLY WE HAVE NO MEANS OF DISPOSING GARBAGE AND IT IS NOW BACKED UP INTO COMMON RESIDENTIAL SPACES.  IT HAS BEEN THIS WAY FOR MORE THAN A WEEK AND WE ARE NOW LIVING IN STENCH WITH NO WAY TO PUT GARBAGE OUT.  THEY HAVE DOWNPLAYED THE ISSUE, HAVE NO TIMELINE TO RECTIFY IT AND WR ARE WAITING FOR THE HUGS AND RATS TO START COMING INTO OUR APARTMENT.
SDCI Notes: HOUSING
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-11-17 014307-23CP LANDLORD/TENANT
PER CSB: LANDLORD SENT EMAIL OUT STATING THEY WERE GOING TO CHARGE ALL TENANTS FOR ABANDONED FURNITURE. IS THIS ALLOWED??
SDCI Notes: POTA
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2023-12-05 014113-23CP nan
PER ONLINE;THE BUILDING WAS LEFT UNSECURED FOR FOUR DAYS. THE LOCK ON THE MAIN ENTRANCE WAS BROKEN AND TRANSIENTS WERE ROAMING AROUND THE BUILDING AND SLEEPING ON THE COUCHES. 24 HOUR CONCIERGE IS ADVERTISED AND PACKAGES ARE LEFT ALL OVER THE BUILDING AND THE BUILDING WAS NOT SECURE. I EMAILED THE PROPERTY MANAGER AND ASSISTANT PROPERTY MANAGER AND THEY NEVER RESPONDED TO MY EMAIL.
SDCI Notes: 3/12/24- CLOSING OUT COMPLAINT DUE TO LACK OF CONTACT INFORMATION. NO NUMBER OR EMAIL TO REACH OUT TO. CLOSING OUT CASE. CR
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-12-17 014560-23CP LANDLORD/TENANT
CIELO APARTMENT BUILDING, LOCATED AT 800 SENECA ST, HAS FAILED TO OFFER BASIC SERVICES LISTED IN MY RENTER'S LEASE AGREEMENT. THESE SERVICES INCLUDE 24/7 DOOR STAFF AND/OR CONCIERGE IN ORDER TO ALLOW GUESTS, DOG WALKERS, ACCESS TO RENTER'S UNITS. OVER THE COURSE OF THE LAST SEVERAL WEEKS, CIELO HAS CONFIRMED THAT THESE SERVICES WOULD BE OFFERED BUT HAS FAILED TIME AND AGAIN. THIS HAS CAUSED A DIRECT IMPACT O MY DOG'S WELL BEING AS I HAVE NOT ALWAYS BEEN ABLE TO PROVID
SDCI Notes: POTA
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2024-04-23 004315-24CP nan
DESPITE REPEATED ATTEMPTS TO ADDRESS THESE MATTERS WITH THE LEASING OFFICE, THE PROBLEMS PERSIST, POSING SIGNIFICANT INCONVENIENCES AND POTENTIAL HEALTH HAZARDS TO RESIDENTS. SINCE THE BEGINNING OF MARCH, I HAVE BEEN DILIGENTLY REPORTING THE MALFUNCTIONING AIR CONDITIONING SYSTEM IN THE GYM LOCATED UPSTAIRS. DESPITE NUMEROUS REQUESTS FOR REPAIR, THE ISSUE REMAINS UNRESOLVED. THE LACK OF PROPER VENTILATION IN THE GYM DUE TO THE NON-FUNCTIONAL AIR CONDITIONING POSES A SE
SDCI Notes: HOUSING COMPLAINT - RRIO #001-0146572
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-05-13 005007-24CP LANDLORD/TENANT
THE BUILDING UNIT HAS A BROKEN HVAC WHICH HAS BEEN THE CASE SINCE MID APRIL. THE PARTIAL FIX THEY DID WAS INADEQUATE AND THE THERMOSTAT TURNS OFF ON ITS OWN LEAVING THE UNIT INHABITABLEACCORDING TO THE SEATTLE LANDLORD-TENANT ORDINANCE (SMC 24.8.020 (D)), LANDLORDS ARE REQUIRED TO MAINTAIN HABITABLE PREMISES, INCLUDING A FUNCTIONING HEATING SYSTEM THAT CAN MAINTAIN A MINIMUM TEMPERATURE OF 68°F (20°C) DURING WAKING HOURS (BETWEEN 6:00 AM AND 10:00 PM) FROM SEPTEMBER 1ST THROUGH MAY 31ST.
SDCI Notes: HOUSING & POTA COMPLAINT- RRIO #001-0146572 / PHOTO AVAILABLE
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2024-05-19 005252-24CP LANDLORD/TENANT
AUGUST 2018 - DECEMBER 2022 ¶CIELO PROPERTY MANAGEMENT FAILS TO COMPLY WITH SEATTLE MUNICIPAL CODE (SECTIONS 7.24. 031 AND 7.24. 032) ¶DESPITE REPEATED REQUESTS SINCE AUGUST 2018, CIELO PROPERTY MANAGEMENT REFUSES TO MODIFY MY RENTAL AGREEMENT TO REFLECT THE INCLUSION OF MY DOMESTIC PARTNER, GABRIEL GIBBOU BARROW, AS AN ADDITIONAL OCCUPANT OF UNIT 513. SEATTLE MUNICIPAL CODE ORDINANCE NO. 125950 (SECTIONS 7.24. 031 AND 7.24. 032) REQUIRES HOUSING PROVIDERS IN SEATTLE TO ACCEPT "IMMED
SDCI Notes: POTA COMPLAINT, RENTAG
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-05-19 005255-24CP LANDLORD/TENANT
LANDLORD REPORT 02 - DEC 2022 - NON COMPLIANCE ¶ CIELO PROPERTY MANAGER IGNORES WRITTEN REQUEST TO COMPLY WITH SEATTLE MUNICIPAL CODE ORDINANCE NO. 125950 (SECTIONS 7.24. 031 AND 7.24. 032) ¶ DESPITE REPEATED REQUESTS SINCE AUGUST 2018, CIELO PROPERTY MANAGEMENT REFUSES TO MODIFY MY RENTAL AGREEMENT TO REFLECT THE INCLUSION OF MY DOMESTIC PARTNER, GABRIEL GIBBOU BARROW, AS AN ADDITIONAL OCCUPANT OF UNIT 513. SEATTLE MUNICIPAL CODE ORDINANCE NO. 125950 (SECTIONS 7.24. 031 AND 7.24. 032) REQUI
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-05-20 005261-24CP nan
3 DAY NOTICE; SMC 22.205.010.P
SDCI Notes: POTA; JCEO; 3 DAY NOTICE TO TERMINATE
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-05-20 005315-24CP LANDLORD/TENANT
LANDLORD REPORT 03 - JAN 2023 - VIOLATION JUST CAUSE EVICTION ORDINANCE AND TENANT HARASSMENT PROTECTIONS ¶ CIELO PROPERTY MANAGER ISSUES FALSE 3-DAY NOTICE TO QUIT ¶ GABRIEL GIBBBOU BARROW WAS WRONGFULLY ARRESTED BY SPD ON DEC 27, 2022 BASED ON FALSE CLAIMS OF TRESPASSING AND ASSAULT BY CIELO PROPERTY MANAGEMENT. THE DEC 27, 2022 WRONGFUL ARREST IS LEVERAGED TO ISSUE A FALSE JAN 2023 3-DAY NOTICE TO QUIT. THIS VIOLATION OF THE JUST CAUSE ORDINANCE IS ONE OF NUMEROUS AGGRESSIVE TACTICS E
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-05-21 005373-24CP LANDLORD/TENANT
LANDLORD REPORT 07 - SEP 2022 - CIELO PROPERTY MANAGEMENT ISSUED A WRONGFUL 10-DAY NOTICE TO COMPLY WITH LEASE OR QUIT PREMISES (CONVENTIONAL). THIS ACTION VIOLATES SEATTLE'S TENANT HARASSMENT AND DISCRIMINATION PROTECTIONS, JUST CAUSE EVICTION ORDINANCE, AND MUNICIPAL CODE ORDINANCE NO.125950 (SECTIONS 7.24.031 AND 7.24. 032). ¶ CIELO PROPERTY MANAGEMENT'S INTENTIONAL PERSISTENT NON COMPLIANCE WITH SEATTLE MUNICIPAL CODE ORDINANCE NO.125950 (SECTIONS 7.24.031 AND 7.24. 032) DENIES ACCEPTANCE
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-05-21 005355-24CP LANDLORD/TENANT
LANDLORD REPORT 04 - FEB 2022 - HARASSMENT, DISCRIMINATION, INTENTIONAL MISAPPLICATION OF THE TRESPASS PROGRAM MECHANISM AND SEATTLE MUNICIPAL CODE 12A.08.040 TO DENY FAIR HOUSING BASED ON A PROTECTED CLASS AND TO AVOID COMPLIANCE WITH SEATTLE MUNICIPAL CODE ORDINANCE NO. 125950 (SECTIONS 7.24. 031 AND 7.24.032). ¶ THE UNWARRANTED, RETALIATORY TRESPASS NOTICE ADDRESSED IN THIS COMPLAINT WAS ISSUED BY CIELO PROPERTY MANAGEMENT THE DAY AFTER MY DOMESTIC PARTNER, GABRIEL GIBBOU BARROW, AND I, E
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-05-21 005364-24CP LANDLORD/TENANT
LANDLORD REPORT 05 - FEB 2022 - CIELO PROPERTY MANAGEMENT ISSUED A WRONGFUL 10-DAY NOTICE TO COMPLY WITH LEASE OR QUIT PREMISES (CONVENTIONAL). THIS ACTION VIOLATES SEATTLE'S TENANT HARASSMENT AND DISCRIMINATION PROTECTIONS, JUST CAUSE EVICTION ORDINANCE, AND MUNICIPAL CODE ORDINANCE NO.125950 (SECTIONS 7.24.031 AND 7.24. 032). ¶ CIELO PROPERTY MANAGEMENT INTENTIONALLY LEVERAGED ITS PERSISTENT NON COMPLIANCE WITH SEATTLE MUNICIPAL CODE ORDINANCE NO.125950 (SECTIONS 7.24.031 AND 7.24. 032) TO
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-05-21 005369-24CP LANDLORD/TENANT
LANDLORD REPORT 06 - FEB 2022 - CIELO PROPERTY MANAGEMENT ISSUED A WRONGFUL 10-DAY NOTICE TO COMPLY WITH LEASE OR QUIT PREMISES (CONVENTIONAL). THIS ACTION VIOLATES SEATTLE'S TENANT HARASSMENT AND DISCRIMINATION PROTECTIONS, JUST CAUSE EVICTION ORDINANCE, AND MUNICIPAL CODE ORDINANCE NO.125950 (SECTIONS 7.24.031 AND 7.24. 032). ¶ CIELO PROPERTY MANAGEMENT'S INTENTIONAL PERSISTENT NON COMPLIANCE WITH SEATTLE MUNICIPAL CODE ORDINANCE NO.125950 (SECTIONS 7.24.031 AND 7.24. 032) DENIES ACCEPTANCE
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-05-22 005374-24CP LANDLORD/TENANT
LANDLORD REPORT 08 - APR 2024 - CIELO PROPERTY MANAGEMENT ISSUED A WRONGFUL 3-DAY NOTICE TO QUIT TO MY DOMESTIC PARTNER, GABRIEL GIBBOU BARROW, AND ME ON MAY 16, 2024. THIS ACTION VIOLATES SEATTLE'S TENANT HARASSMENT AND DISCRIMINATION PROTECTIONS, JUST CAUSE EVICTION ORDINANCE, AND MUNICIPAL CODE ORDINANCE NO.125950 (SECTIONS 7.24.031 AND 7.24. 032). ¶ CIELO PROPERTY MANAGEMENT CONTACTED SPD ON APR 29, 2024 TO REPORT FALSE TRESPASS AND ASSAULT CLAIMS AGAINST MY DOMESTIC PARTNER, GABRIEL GIBB
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-05-22 005376-24CP LANDLORD/TENANT
PART 1 OF 2 IS INCLUDED IN SDCI RECORD 005375-24CP - THIS IS LANDLORD REPORT 09 - PART 2 OF 2 - MAY 2024 - THE POLICE REPORT INTENTIONALLY OMITS THE ESTABLISHED PATTERN OF RACIALLY MOTIVATED PHYSICAL AND VERBAL ASSAULTS LAUNCHED AGAINST GABRIEL BY WHITE MALE CIELO EMPLOYEES. SINCE DECEMBER 2022, GABRIEL HAS BEEN ATTACKED ON THREE DISTINCT OCCASIONS BY WHITE MALE CIELO EMPLOYEES. THESE ATTACKS OCCURRED AT THE CIELO LOCATED AT 800 SENECA STREET. TWO OF THE ATTACKS RESULTED IN THE UNLAWFUL ARREST
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-05-22 005375-24CP LANDLORD/TENANT
LANDLORD REPORT 09 - PART 1 OF 2 - MAY 2024 - CIELO PROPERTY MANAGEMENT CONTACTED SPD ON APR 29, 2024 TO REPORT FALSE TRESPASS AND ASSAULT CLAIMS AGAINST MY DOMESTIC PARTNER, GABRIEL GIBBOU BARROW. THESE FALSE CLAIMS RESULTED IN THE CALCULATED WRONGFUL ISSUANCE OF A NO CONTACT ORDER (NCO) THAT GABRIEL IS REQUIRED TO FOLLOW INDEFINITELY. THE CIELO MANAGEMENT'S ACTION VIOLATES THE HARASSMENT AND DISCRIMINATION MECHANISMS THAT ARE IN PLACE TO PROTECT SEATTLE'S MARGINALIZED COMMUNITIES. THEIR ACT
SDCI Notes: POTA COMPLAINT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2024-06-05 005958-24CP nan
COMPOST IS NOT GETTING PICKED UP FROM INSIDE THE BLDG HAVE COMPLAINED TO MGMT ABOUT THIS NOTHING IS BEING DONE
SDCI Notes: 6/11/24 - SPOKE WITH COMPLAINTANT, THEY STATED THAT THE BUILDING HAS SWITCHED MANAGEMENT AND THERE WAS CONFUSION AROUND GARBAGE PICK-UP/PLACEMENT. AS OF LAST WEEK, THERE WAS NO EXCESS COMPOST IN THE GARBAGE ROOM. CLOSING OUT THE CP, BUT LET COMPLAINTANT KNOW THAT IS THIS ISSUE DOES OCCUR AGAIN THEY SHOULD REACH OUT TO THE CITY AND WE CAN ENFORCE. AS OF TODAY, WE WILL BE WITHDRAWING THE COMPLAINT. CR
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-07-18 007751-24CP LANDLORD/TENANT
AN AIR CONDITIONER IS PART OF LEASE AGREEMENT. MY UNITHAS BEEN BROKEN FOR 3MONTHS. I WOULD LIKE TOGET A RENT DEDUCTION.WHAT ARE MY RIGHTS?
SDCI Notes: POTA COMPLAINT - REFERENCE HZW RECORD #007750-24CP
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-07-18 007750-24CP nan
AIR CONDITIONING HAS BEENBROKEN FOR THE PAST 3 MONTHS. A REPAIR WAS ATTEMPTED 3 WEEKS AGO,BUT IT STILL IS NOT FIXED. MANAGEMENT HAS PROVIDED PORTABLE UNITS
SDCI Notes: HOUSING COMPLAINT - RRIO #001-0146572
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-07-21 007856-24CP LANDLORD/TENANT
I MOVED OUT OF CIELO, 800 SENECA ST APT 2010, SEATTLE, WA 98101, ON JUNE 13 2024. MY LANDLORD HAS NOT SUBMITTED DOCUMENTATION REGARDING MY SECURITY DEPOSIT, NOR RETURNED MY DEPOSIT. PER RCW 59.18.280 I WAS EXPECTING TO RECEIVE SOMETHING WITHIN 30 DAYS.
SDCI Notes: POTA
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2024-07-31 008276-24CP nan
HI THERE, ON 7/1 I REPORTED A LEAKY CEILING IN THE GUEST BATHROOM TO CIELO. THEY CAME TO INVESTIGATE, CONFIRMING THE LEAK, BUT LEAVING AND CLOSING THE WORK ORDER WITH NO RESOLUTION OR COMMUNICATION. AS OF 7/31, THE LEAK PERSISTS AND IS GETTING WORSE. THE AMOUNT OF WATER IS SUBSTANTIAL, AND A STEADY STREAM OR DRIP OCCURS ONLY AT NIGHT. IT WOULD LIKELY FILL MY SMALL TRASH CAN IN THE COURSE OF A WEEK (WHICH IS CURRENTLY CATCHING THE WATER). I AM ALSO FEARFUL OF AN ELECTRICAL HAZARD, WHICH I RE
SDCI Notes: HOUSING COMPLAINT - RRIO #001-0146572
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-08-23 009402-24CP EMERGENCY , LANDLORD/TENANT
EVICTION NOTICE GIVEN
SDCI Notes: POTA EMERGENCY JCEO RESULTS: VOLUNTARY COMPLIANCERRIO #001-0146572
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-11-23 013209-24CP nan
SEVERAL FLOORS IN THIS BUILDING HAVE BEEN WITHOUT HOT WATER FOR 2-3 WEEKS, AND MORE RECENTLY THAT EXPANDED TO THE ENTIRE BUILDING. THIS HAS BEEN ADDRESSED SEVERAL TIMES BY MYSELF AND MANY OTHER RESIDENTS. THE PROPERTY MANAGEMENT KEEPS SAYING THEY'RE "WORKING ON IT," BUT NOTHING HAS CHANGED. FLOORS 2-7 HAVE BEEN WITHOUT HOT WATER FOR THE LONGER THAN FLOORS 8-30.
SDCI Notes: HOUSING PRE-REG: 001-0127853
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-01 013361-24CP nan
NO HOT WATER IN FLOORS 2-7 FOR OVER A MONTH IN CIELO (BROOKFIELD PROPERTY) ON 800 SENECA ST. SHOWERS ARE FREEZING COLD AND PEOPLE ARE GETTING SICK.
SDCI Notes: HOUSING COMPLAINT - RRIO #001-0127853 - RELATED TO RECORD#013209-24CP
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-02 013429-24CP nan
NO HOT WATER FLOORS 2-7
SDCI Notes: HOUSING - RRIO REG-RECORD: 001-0146572
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-09 013696-24CP nan
NO HOT WATER GOING ON 5 WEEKS IN THIS BUILDING, WOULD LIKE AN INSPECTOR TO COME OUT
SDCI Notes: HOUSING PRE-REG: 001-0146572
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-18 014070-24CP nan
HI THERE -- LINKS ARE BROKEN ON THIS PAGE :). WE NEVER RECEIVED THE LEASE WE AGREED TO AND STILL DO NOT HAVE A LEASE DESPITE MANY ATTEMPTS (AND IGNORED EMAILS) SINCE 2/1/23. WE ARE LIKELY OPERATING UNDER AN ASSUMED MONTH-TO-MONTH, BUT AGAIN ALMOST A YEAR LATER THE BUILDING WILL NOT RESPOND TO DIRECT QUESTIONS, NOT ABOUT THE RENEWAL OF OUR LEASE. ADDITIONALLY, THERE HAVE BEEN SEEMINGLY WIDESPREAD ISSUES WITH HVAC AND WATER LEAKS. WE HAD AN UNADDRESSED WATER LEAK FOR OVER A MONTH IN OUR S
SDCI Notes: HOUSING COMPLAINT - RRIO #001-0146572 - PHOTOS AVAILABLE
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-19 014138-24CP LANDLORD/TENANT
WE NEVER RECEIVED THE LEASE WE AGREED TO AND STILL DO NOT HAVE A LEASE DESPITE MANY ATTEMPTS (AND IGNORED EMAILS) SINCE 2/1/23. WE ARE LIKELY OPERATING UNDER AN ASSUMED MONTH-TO-MONTH, BUT AGAIN ALMOST A YEAR LATER THE BUILDING WILL NOT RESPOND TO DIRECT QUESTIONS, NOT ABOUT THE RENEWAL OF OUR LEASE. MY PRIMARY CONCERN IS THE INTEGRITY OF A MANAGEMENT COMPANY STRUGGLING TO MAINTAIN THE PROPERTY FOR OUR SAFETY. MY SECONDARY CONCERN IS THAT I HAVE NO GUIDANCE OR IDEA OF WHAT MY FINANCIAL OBLIGA
SDCI Notes: POTA COMPLAINT (SEE HZW 014070-24CP), OTHR
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-27 014336-24CP LANDLORD/TENANT
NO HOT WATER FOR 55DAYS. TENANT HAS SENT OVER MULTIPLE COMPLAINTS. LANDLORD IS AWARE NOT DOING ANYTHING ABOUT THE SITUATION.REFERENCE 014335-24
SDCI Notes: POTA COMPLAINT - RENTAG OTHR
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-27 014335-24CP nan
NO HOT WATER FOR 55DAYS. TENANT HAS SENT OVER MULTIPLE COMPLAINTS. LANDLORD IS AWARE NOT DOING ANYTHING ABOUT THE SITUATION.
SDCI Notes: HOUSING COMPLAINT
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-29 014380-24CP nan
1. FLOORS 2-7 HAVEN'T HAD HOT WATER FOR TWO MONTHS NOW. WE STOPPED RECEIVING UPDATES ABOUT ACTIONS BEING TAKEN A COUPLE WEEKS AGO. I REALIZE THIS ISN'T TECHNICALLY A VIOLATION, BUT IT SHOULD BE. I'M PAYING $2000 FOR A STUDIO APARTMENT AND DON'T HAVE HOT WATER.2. WIDESPREAD HVAC ISSUES JUST AS WINTER IS BEGINNING. ERROR CODES ON THERMOSTATS NOT BEING RESOLVED, MAINTENANCE REQUESTS BEING IGNORED. EMAILS ALSO BEING IGNORED.3. ALL MAINTENANCE REQUESTS I'VE SUBMITTED IN THE PAST MONTH OR SO
SDCI Notes: HOUSING PRE-REG: 001-0101027
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-12-30 014408-24CP EMERGENCY
WE MOVED IN TO 800 SENECA ST (CIELO APARTMENTS) APT #1402 AROUND SEPTEMBER 2024. ON MOVE IN, OUR HEAT AND AC WAS NOT OPERATIONAL. THIS CONTINUES TO BE THE CASE IN THE COLD WINTER MONTHS. WHEN REQUESTING IT BE FIXED, WE RECEIVED A SPACE HEATER UNTIL IT IS REPAIRED. THE SPACE HEATER IS NOT ADEQUATE AT HEATING OUR TWO BEDROOM HOME, AND COSTS MORE THAN THE INCLUDED HEATING. THE MANAGEMENT TEAMS ONLY RESPONDS THAT THE VENDOR IS WORKING ON IT BUT WILL NOT PROVIDE AN ESTIMATED TIME OF COMPLETION OR WH
SDCI Notes: HOUSING/EMERGENCY ORDER COMPLAINT -PRE-REG 001-0152154
COMPLETED · Inspection: 2024-12-31 · Result: COMPLETED
2025-01-03 000202-25CP nan
HOLDING DEPOSIT WASN'T RETURNED FROM APARTMENT COMPLEX SHE DIDNT FGET ACCEPTED BY
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2025-01-08 000348-25CP EMERGENCY , LANDLORD/TENANT
RECEIVED NOTICE OF A RENT INCREASE VIA TEXT MESSAGE.WE ARE SUPPOSED TO GIVE ANANSWER BY SUNDAY 1/12.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-01-22 001017-25CP nan
NOVEMBER ON AND OFF HOT WATER - TAKING FOREVER SAYING THEY ARE WAITING ON A PART
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-01-22 000932-25CP LANDLORD/TENANT
NO LEASE RENEWAL NO TERMS ONLY BASE RENT EXCEPTED - OFFICIALLY
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-01-23 001018-25CP nan
NOVEMBER ON AND OFF HOT WATER
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-02-04 001423-25CP nan
SO FOR THE LAST 5-6 MONTH MY UNIT HASN'T HAD HOT RUNNING WATER DESPITE PROPERTY MANAGER INSISTING THE "PART" OR THE "HIRING" OF MORE MAINTENANCE WORKERS IS IN THE WORKS. THEY ALREADY AGREED TO GIVE US MONETARY COMPENSATION BUT FEBRUARY IS OUR LAST MONTH BEFORE OUR LEASE ENDS SO TODAY WE ARE LITERALLY INFORMING THEM WE ARE NOT PAYING RENT BECAUSE WE SUFFERED WITHOUT BASIC NECESSITIES THAT THEY BY LAW NEED TO PROVIDE AND FIX IMMEDIATELY. IT'S BEEN HALF MY LEASE THIS ISSUE HAS GONE ON.WE HAVE MU
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-03-07 002553-25CP EMERGENCY , LANDLORD/TENANT
MANAGEMENT INFORMED ME THAT I NEED TO VACATE THE UNITAS OF THE END OF THE MONTH.
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2025-03-12 002755-25CP EMERGENCY , LANDLORD/TENANT
EVICTION NOTICE VIA EMAIL WILL END ON 3/31/25
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-03-13 002830-25CP LANDLORD/TENANT
TENANT RIGHTS QUESTIONS
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-04-08 003975-25CP nan
OUR TRASH CHUTE IS CURRENTLY CLOGGED. WE WERE NOTIFIED OF THE ISSUE ON THE 31ST OF MARCH. IT HAS NOT BEEN RESOLVED AND NOW THE TRASH IS SO BACKED UP THAT YOU CAN SMELL IT ON EVERY FLOOR.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-04-15 004297-25CP nan
LEAKS HAVE NOT BEEN ADDRESSED, CREATING MOLD. NOT SLEEPING IN BEDROOMDUE TO MOLD AND LEAKING.MANAGEMENT HAS NOTRESPONDED TO REQUESTSFOR REPAIRS AND MOLD TESTING. RECORD #'S0014070-24CP & 000932-25CP WERE FILEDAND WITHDRAWN BECAUSEOF PROMISES TO ADDRESSREPAIR CONCERNS.
COMPLETED · Inspection: 2025-05-06 · Result: COMPLETED
2025-04-15 004298-25CP LANDLORD/TENANT
MANAGEMENT HAS BACKED.BILLED CHARGES FOR A LEASEWE WERE LATE RECEIVING. IBELIEVE THE LEASE WASBACK-DATED AFTER IT WASSIGNED. NOW RECEIVINGTHREATENING MESSAGESAND DEMANDS FOR PAYMENT.ALSO FEEL WE'RE BEINGRETALIATED AGAINST.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-04-15 004269-25CP nan
HVAC ISSUES THROUGHOUT THE BUILDING. ALMOST A MONTH WITHOUT HVAC IN MY UNIT (3001 - SINCE MARCH 21). MANAGEMENT LACKS COMMUNICATION. SAYS WILL SEND SOMEONE TO TROUBLESHOOT. DID NOT HAPPEN. MULTIPLE EMAILS GO UNANSWERED.
COMPLETED · Inspection: 2025-04-29 · Result: COMPLETED
2025-04-21 004569-25CP EMERGENCY
NO HEAT. LEAK IN BATHROOM SINK. BROWN WATER COMING FROM WALL BY THE SHOWER HEAD. UNSANITARY CONDITIONS. ELEVATOR CONSISTENTLY GOES OUT. MGMT NOT FIXING ISSUES. TENANT NOT BEING COMPENSATED. WHAT ARE RIGHTS?REFERENCE POTA 004568-25
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-04-21 004568-25CP EMERGENCY , LANDLORD/TENANT
NO HEAT. LEAK IN BATHROOM SINK. BROWN WATER COMING FROM WALL BY THE SHOWER HEAD. UNSANITARY CONDITIONS. ELEVATOR CONSISTENTLY GOES OUT. MGMT NOT FIXING ISSUES. TENANT NOT BEING COMPENSATED. WHAT ARE RIGHTS?
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-04-24 004758-25CP nan
TRASH CHUTE IS CLOGGED
COMPLETED · Inspection: 2025-05-06 · Result: COMPLETED
2025-04-26 004816-25CP nan
THE TRASH CHUTE HAS BEEN BROKEN FOR WEEKS. TRASH IS ACCUMULATING IN TRASH ROOMS ON EACH FLOOR IN UNHEALTHY LEVELS FOR WEEKS. I AM AFRAID THAT THIS WILL BRING DISEASE.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-04-29 1060783-VI nan
HVAC ISSUES THROUGHOUT THE BUILDING. ALMOST A MONTH WITHOUT HVAC IN MY UNIT (3001 - SINCE MARCH 21). MANAGEMENT LACKS COMMUNICATION. SAYS WILL SEND SOMEONE TO TROUBLESHOOT. DID NOT HAPPEN. MULTIPLE EMAILS GO UNANSWERED.
COMPLETED · Inspection: 2025-08-04 · Result: COMPLIANCE ACHIEVED
2025-04-29 004942-25CP nan
TRASH CHUTE HAS BEEN BACKED UP FOR OVER A MONTH AND TRASH HAS BEEN PILED UP IN THE PARKING GARAGE. BUILDING STAFF IS NOT COMMUNICATING ABOUT A PLAN TO FIX THE PROBLEM. RATS ARE STARTING TO GET INTO THE GARAGE.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-04-30 004988-25CP nan
I WOULD LIKE TO REPORT A SAFETY ISSUE RELATED TO GARBAGE DISPOSAL IN OUR APARTMENT BUILDING. THE GARBAGE CHUTES HAVE BEEN CLOGGED AND NON-FUNCTIONAL FOR SEVERAL WEEKS-POSSIBLY CLOSE TO TWO MONTHS. SOME FLOORS NOW HAVE A PERSISTENT ODOR, AND THE SMELL OF THE TRAPPED, ROTTING GARBAGE IN THE CHUTES IS BECOMING A SERIOUS HEALTH AND SAFETY CONCERN.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-05-02 005092-25CP nan
BROOKFIELD IS NOT MAINTAINING THE HVAC SYSTEM. THE INDOOR AIR QUALITY IS BELOW STATE AND LOCAL MANDATES. THEY REFUSE TO REPLACE AIR FILTERS. SEVERAL RESIDENTS SUFFER FROM RESPIRATORY AILMENTS.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-05-02 005093-25CP nan
THERE ARE BROKEN WINDOWS ON THE 31ST FLOOR THAT ARE CRACKED. THEY HAVE BEEN IN A STATE OF DISREPAIR FOR OVER A YEAR AND PRESENT A DANGER OF FLYING GLASS IN A WIND EVENT. BROOKFIELD REFUSES TO MAINTAIN AND REPAIR A HIGH RISE BUILDING. THIS POSES A DANGER TO ANYONE IN THE AREA.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-05-05 005177-25CP LANDLORD/TENANT
COMPLAINT TYPE: UTILITY BILLING PRACTICES - THIRD PARTY BILLING / COMMON AREA ELECTRICITY CHARGESADDRESS OF RENTAL UNIT:800 SENECA ST - SEATTLE, WA 98101BUILDING: CIELOPROPERTY MANAGER: BROOKFIELD PROPERTIESBILLING AGENT: CONSERVICEI AM A CURRENT TENANT AT CIELO IN SEATTLE AND AM FILING THIS COMPLAINT REGARDING THE SUDDEN IMPLEMENTATION OF HIGH COMMON AREA ELECTRICITY CHARGES THAT APPEAR TO VIOLATE SEATTLE MUNICIPAL CODE 7.25.THESE CHARGES, RANGING FROM $90 TO $130 PER MONTH
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-05-06 005219-25CP nan
THE AIR CONDITIONING SYSTEM IN MY APARTMENT HAS BEEN BROKEN FOR OVER A MONTH, AND NO REPAIRS HAVE BEEN MADE DESPITE REPEATED NOTIFICATIONS. OTHER TENANTS HAVE REPORTED THAT THE HEATING WAS ALSO BROKEN LAST WINTER AND REMAINED UNFIXED FOR SEVERAL MONTHS.THE MANAGEMENT TEAM HAS CONSISTENTLY MISREPRESENTED THE STATUS OF REPAIRS AND HAS FAILED TO PROVIDE HONEST OR TIMELY UPDATES. ADDITIONALLY, DURING OFFICIAL OFFICE HOURS, THERE IS OFTEN NO STAFF PRESENT OR AVAILABLE TO RESPOND TO TENANT NEEDS.
COMPLETED · Inspection: 2025-05-15 · Result: COMPLETED
2025-05-10 005471-25CP LANDLORD/TENANT
COMPLAINT TYPE: UTILITY BILLING PRACTICES - THIRD PARTY BILLING / COMMON AREA ELECTRICITY CHARGES ADDRESS OF RENTAL UNIT: 800 SENECA ST - SEATTLE, WA 98101 BUILDING: CIELO PROPERTY MANAGER: BROOKFIELD PROPERTIES BILLING AGENT: CONSERVICE I AM A CURRENT TENANT AT CIELO IN SEATTLE AND AM FILING THIS COMPLAINT REGARDING THE SUDDEN IMPLEMENTATION OF HIGH COMMON AREA ELECTRICITY CHARGES THAT APPEAR TO VIOLATE SEATTLE MUNICIPAL CODE 7.25. THESE CHARGES, RANGING FROM $90 TO $130 PER MONTH, HAVE ONLY R
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-05-15 1060940-VI nan
THE AIR CONDITIONING SYSTEM IN MY APARTMENT HAS BEEN BROKEN FOR OVER A MONTH, AND NO REPAIRS HAVE BEEN MADE DESPITE REPEATED NOTIFICATIONS. OTHER TENANTS HAVE REPORTED THAT THE HEATING WAS ALSO BROKEN LAST WINTER AND REMAINED UNFIXED FOR SEVERAL MONTHS.THE MANAGEMENT TEAM HAS CONSISTENTLY MISREPRESENTED THE STATUS OF REPAIRS AND HAS FAILED TO PROVIDE HONEST OR TIMELY UPDATES. ADDITIONALLY, DURING OFFICIAL OFFICE HOURS, THERE IS OFTEN NO STAFF PRESENT OR AVAILABLE TO RESPOND TO TENANT NEEDS.
COMPLETED · Inspection: 2025-07-31 · Result: COMPLIANCE ACHIEVED
2025-05-20 005890-25CP nan
THE HVAC IN THE UNIT IS NOT WORKING SINCE 4/11/2025. I HAD MADE THE COMPLAINT ON THEIR PORTAL AND SEND OUT EMAILS TO THE PROPERTY MANAGER ASKING FOR AN UPDATE. THERE HAS BEEN NO RESPONSE IN THE LAST 5 WEEKS AND WHENEVER I CALL THE OFFICE, THERE IS NO ONE IN THE BUILDING TO PICK UP THE PHONE.WITHOUT THE HVAC - THE HOUSE GETS COLD AT NIGHT MAKING THE CONDITIONS DIFFICULT TO LIVE IN.ADDITIONALLY, DURING HOT DAYS - I AM FORCED TO USE THE PORTABLE AC. BUT BECAUSE OF PORTABLE - I HAVE TO KEEP
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-05-22 006011-25CP nan
LEGALLY UNINHABITABLE CONDITIONSCIELO APARTMENTS, MANAGED BY BROOKFIELD PROPERTIES, HAS REPEATEDLY FAILED TO MEET BASIC LEGAL STANDARDS FOR HABITABILITY AS SET OUT IN THE SEATTLE MUNICIPAL CODE. FOR MONTHS AT A TIME, OUR APARTMENT HAS NOT MAINTAINED THE REQUIRED MINIMUM TEMPERATURE DUE TO ONGOING HVAC FAILURES. WE HAVE DOCUMENTED AND REPORTED THESE ISSUES IN WRITING, WITH TEMPERATURE LOGS, BUT THE PROBLEMS PERSIST. THIS IS THE SECOND TIME IN LESS THAN A YEAR WE HAVE FACED EXTENDED PERIODS W
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-05-29 006315-25CP nan
ELEVATOR OUT
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-06-12 007097-25CP LANDLORD/TENANT
TENANT RIGHTS/ REPAIR QUESTIONS HVAC NOT WORKING LANDLORD HAS PROVIDED MINI UNIT ALTHOUGH MY UNIT IS VERY LARGE CAN THEY DO THIS?
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-06-22 007521-25CP nan
THIS APARTMENT NAMED CIELO, LOCATION 800 SENECA STREET, HAS SO MANY ISSUES, THE ELEVATORS DOESN'T WORK FOR MONTHS. EVEN ONE OF THEM IS NOT WORKING NOW FOR WEEKS. IN ONE SITUATION ALL ELEVATORS WERE OUT FOR MORE THAN 6 HOURS WITH NOW WAY TO ADDRESS EMERGENCIES FORM FLOOR UP TO 30TH. THE AC AND VENT SYSTEMS WERE DOWN FOR MORE THAN 6 MONTHS, AND NOW THEY ARE WORKING BUT NOT APPROPRIATELY FUNCTIONAL. THE MANAGEMENT DON'T GIVE ANY ATTENTION TO RESIDENTS ISSUES AND THE ISSUE RAISED BY RESIDENTS L
COMPLETED · Inspection: 2025-07-11 · Result: COMPLETED
2025-06-26 007835-25CP nan
HVAC FAILURE IN BUILDING. LANDLORD NOT INFORMING TENANT WITH INFORMATION EXCEPT THAT THERE IS LEAKING FREON.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-06-26 007836-25CP EMERGENCY , LANDLORD/TENANT
LANDLORD ENTERING WITHOUT NOTICE RELEVANT TO 007835-25CP
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-06-29 007952-25CP nan
MAINTENANCE REQUESTS TAKE OVER 3 MONTHS TO GET FIXED. WE HAVE HAD MULTIPLE PROBLEMS INCLUDING OUR REFRIDGERATOR MOTOR, OUR FIRE ALARM CONTINUALLY BEEPING (DESPITE BEING FIXED AND BATTERIES REPLACED), AND OUR AC/HEATING SYSTEM DOWN FOR 3 MONTHS. THERE IS ZERO COMMUNICATION ABOUT WHEN THESE ISSUES WILL BE FIXED.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-07-01 008019-25CP nan
ELEVATOR NOT WORKING
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-07-06 008213-25CP nan
ALL ELEVATORS ARE OFTEN (AT LEAST ONCE A MONTH) DOWN. THIS IS WELL DOCUMENTED IN RESIDENT EMAILS. ADDITIONALLY, TRASH CHUTES ARE OFTEN BACKED UP SO THERE IS TRASH OVERFLOWING IN THE RESIDENTIAL FLOORS, AND APARTMENTS REEK OF WASTE.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-07-09 008504-25CP nan
SINCE OUR LEASE BEGAN ON JUNE 16, 2025, THE CENTRAL AIR CONDITIONING IN OUR UNIT HAS NEVER WORKED. WE CHOSE THIS BUILDING SPECIFICALLY FOR THE CENTRAL AC, WHICH WAS ADVERTISED ONLINE AND EXPLICITLY INCLUDED IN SECTION 31 OF OUR LEASE.AFTER MULTIPLE COMPLAINTS, MANAGEMENT PROVIDED ONLY ONE SMALL PORTABLE UNIT FOR A TWO-BEDROOM, TWO-PERSON APARTMENT. THEY CONTINUE TO COLLECT FULL RENT WHILE REFUSING TO PROVIDE:1. A WORKING AC SYSTEM2. A TIMELINE FOR REPAIR3. AUTHORIZATION FOR US TO PU
COMPLETED · Inspection: 2025-07-22 · Result: COMPLETED
2025-07-11 1061318-VI nan
THIS APARTMENT NAMED CIELO, LOCATION 800 SENECA STREET, HAS SO MANY ISSUES, THE ELEVATORS DOESN'T WORK FOR MONTHS. EVEN ONE OF THEM IS NOT WORKING NOW FOR WEEKS. IN ONE SITUATION ALL ELEVATORS WERE OUT FOR MORE THAN 6 HOURS WITH NOW WAY TO ADDRESS EMERGENCIES FORM FLOOR UP TO 30TH. THE AC AND VENT SYSTEMS WERE DOWN FOR MORE THAN 6 MONTHS, AND NOW THEY ARE WORKING BUT NOT APPROPRIATELY FUNCTIONAL. THE MANAGEMENT DON'T GIVE ANY ATTENTION TO RESIDENTS ISSUES AND THE ISSUE RAISED BY RESIDENTS L
NOV ISSUED · Inspection: 2025-07-11 · Result: COMPLETED
2025-07-22 009197-25CP nan
TRASH CHUTE IS BROKEN AND INOPERABLE AGAIN AT THIS 32 STORY BUILDING. TRASH IS STORED AT P2 PARKING GARAGE ADJACENT TO GARAGE DOOR. AT NIGHT DOZENS OF RATS CAN BE SEEN IN THE GARAGE LEVEL. THE CONTINUOUS PRESENCE OF TRASH IN THE GARAGE, UNSECURED, FOR EXTENDED PERIODS OF TIME IS A HEALTH VIOLATION.
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-07-23 009351-25CP nan
FAILURE TO PROVIDE ACCESS TO PROPERLY MAINTAINED ELEVATORS OR TO MAINTAIN THEM IN A PROPER MANNER. THE BUILDING IS 31 FLOORS, AND WAS CONSTRUCTED WITH 3 ELEVATORS. ONE OF THE ELEVATORS HAS REMAINED BROKEN AND COMPLETELY UNUSABLE FOR WELL OVER 6 MONTHS, POSSIBLY UP TO 1 YEAR. THE MANAGEMENT COMPANY FOR CIELO FAILS TO PROVIDE UPDATED INFORMATION TO RESIDENTS WHEN AN ELEVATOR IS DOWN OR UNAVAILABLE, MAKING EXACT DATING OF START IMPOSSIBLE.DURING THE LAST 2 YEARS, IT IS SAFE TO SAY THAT APPROXI
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-07-27 009551-25CP nan
FAILURE TO PROVIDE ACCESS TO PROPERLY MAINTAINED ELEVATORS OR TO MAINTAIN THEM IN A PROPER MANNER.THE BUILDING IS 31 FLOORS, AND WAS CONSTRUCTED WITH 3 ELEVATORS. ONE OF THE ELEVATORS HAS REMAINED BROKEN AND COMPLETELY UNUSABLE FOR WELL OVER 6 MONTHS, POSSIBLY UP TO 1 YEAR. THE MANAGEMENT COMPANY FOR CIELO FAILS TO PROVIDE UPDATED INFORMATION TO RESIDENTS WHEN AN ELEVATOR IS DOWN OR UNAVAILABLE, MAKING EXACT DATING OF START IMPOSSIBLE.DURING THE LAST 2 YEARS, IT IS SAFE TO SAY THAT APPROXIM
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-07-29 009633-25CP nan
TENANT - LANDLORD ISSUES: I WOULD LIKE TO FILE A COMPLAINT TO CIELO APARTMENTS FOR NOT ABIDING BY THE LEASE AGREEMENT THAT THERE'S A FUNCTIONAL HVAC SYSTEM IN THIS UNIT. WE HAVE BEEN IN THIS UNIT SINCE MARCH AND HAVE NOT HAD EITHER A HEATER OR AC FUNCTIONAL IN THIS APARTMENT. WE HAVE FILED THIS COMPLAINT DIRECTLY IN THE SYSTEM AND HAVE AN EMAIL THREAD (ATTACHED) WHERE WE FOLLOWED FOR 3+ MONTHS WITH NO CORRESPONDENCE. PER THE WASHINGTON STATE LANDLORD-TENANT ACT AND LANDLORD - TENANT AGREEMENT,
UNDER INVESTIGATION · Inspection: 2025-08-19 · Result: COMPLETED
2025-07-30 009741-25CP nan
TRASH SHUTE BROKEN SINCE 7/8/25 - LANDLORD AWARE
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-07-31 010440-25CP nan
PER CSB: CUSTOMER CONTACTED CSB TO REPORT THAT TRASH COMPACTOR IN BUILDING AT ADDRESS 800 SENECA ST HASN'T BEEN WORKING FOR NEARLY 3 WEEKS. AS A RESULT A FOUL SMELL HAS PERMEATED THROUGHOUT THE BUILDING CAUSING GREAT DISCOMFORT TO CUSTOMER. CUSTOMER IS REQUESTING SITE BE VISITED AND MANAGEMENT OF BUILDING BE CONTACTED REGARDING CONCERN INVOLVING TRASH COMPACTOR.
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-08-01 010070-25CP nan
JUNK STORAGE IN HALLWAY TRASH SMELLS. GARBAGE CHUTE IS BROKEN BEEN DOWN FOR 26DAYS, ENTIRE BLDG SMELLS. TENANT HAS CALLED EVERYWHERE NEWS, SFD ETC. WHAT ARE RIGHTS THIS IS UNSANITARYREFERENCE 009741-25
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-08-01 010071-25CP LANDLORD/TENANT
JUNK STORAGE IN HALLWAY TRASH SMELLS. GARBAGE CHUTE IS BROKEN BEEN DOWN FOR 26DAYS, ENTIRE BLDG SMELLS. TENANT HAS CALLED EVERYWHERE NEWS, SFD ETC. WHAT ARE RIGHTS THIS IS UNSANITARYREFERENCE 010070-25
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2025-08-07 010203-25CP nan
DUE TO A BROKEN TRASH CHUTE, THERE IS AN INFESTATION OF FRUIT FLIES OCCURRING. THE CUTE HAS BEEN BACKED UP FOR WEEKS AND THERE IS A RAPIDLY INCREASING NUMBER OF FLIES IN THE HALLWAYS THAT ARE GETTING INTO THE RENTAL APARTMENT UNITS. THERE IS NOT MUCH WE CAN DO TO MANAGE THE INFESTATION IF THE TRASH CHUTES ARE NOT CLEARED OUT. I'VE BEEN TAKING MEASURES TO CONTROL THIS WITHIN MY APARTMENT BUT IT HAS NOT HELPED BECAUSE THE SOURCE IS NOT BEING ADDRESSED. I'VE REACHED OUT THE THE MANAGEMENT BUT HAVE
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-08-15 010663-25CP nan
URGENT ISSUES INCLUDE: - PEST INFESTATION - TRASH ROOM ODOR SEEPING THROUGH WALLS (SMELL) - UNSEALABLE DOOR GAPS    SECONDARY ISSUES: - BATHROOM VENTS BROKEN - WATER IS SCALDING HOT - JAMMED WINDOWS/DOORS - HAVENT ISSUED KEY FOBS SO WE CAN'T ENTER/EXIT WITHOUT HELP - OVER 10 COMMUNICATIONS TO MANAGEMENT IGNORED (PHONE, EMAIL, IN PERSON)     I MOVED IN AUGUST 2ND, 2025 - 10 DAYS AGO - MY FAMILY AND I IMMEDIATELY NOTICED AN ODD SMELL NEAR THE DOORWAY. WE INFORMED THE AGENT OF THIS BUT THEY ASSURE
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-08-15 010666-25CP nan
SORRY FOR THE RESUBMISSION, AS I WANTED TO ADD MORE DOCUMENTS + A NAME TO CONTACT.URGENT ISSUES INCLUDE:- PEST INFESTATION- TRASH ROOM ODOR SEEPING THROUGH WALLS (SMELL)- UNSEALABLE DOOR GAPS SECONDARY ISSUES:- BATHROOM VENTS BROKEN- WATER IS SCALDING HOT- JAMMED WINDOWS/DOORS- HAVENT ISSUED KEY FOBS SO WE CAN'T ENTER/EXIT WITHOUT HELP- OVER 10 COMMUNICATIONS TO MANAGEMENT IGNORED (PHONE, EMAIL, IN PERSON) I MOVED IN AUGUST 2ND, 2025 - 10 DAYS AGO - MY FAMILY AND
COMPLETED · Inspection: 2025-09-02 · Result: COMPLETED
2025-08-15 011015-25CP LANDLORD/TENANT
SORRY FOR THE RESUBMISSION, AS I WANTED TO ADD MORE DOCUMENTS + A NAME TO CONTACT.URGENT ISSUES INCLUDE:- PEST INFESTATION- TRASH ROOM ODOR SEEPING THROUGH WALLS (SMELL)- UNSEALABLE DOOR GAPS SECONDARY ISSUES:- BATHROOM VENTS BROKEN- WATER IS SCALDING HOT- JAMMED WINDOWS/DOORS- HAVENT ISSUED KEY FOBS SO WE CAN'T ENTER/EXIT WITHOUT HELP- OVER 10 COMMUNICATIONS TO MANAGEMENT IGNORED (PHONE, EMAIL, IN PERSON) I MOVED IN AUGUST 2ND, 2025 - 10 DAYS AGO - MY FAMILY AND
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2025-08-20 1061575-VI nan
TENANT - LANDLORD ISSUES: I WOULD LIKE TO FILE A COMPLAINT TO CIELO APARTMENTS FOR NOT ABIDING BY THE LEASE AGREEMENT THAT THERE'S A FUNCTIONAL HVAC SYSTEM IN THIS UNIT. WE HAVE BEEN IN THIS UNIT SINCE MARCH AND HAVE NOT HAD EITHER A HEATER OR AC FUNCTIONAL IN THIS APARTMENT. WE HAVE FILED THIS COMPLAINT DIRECTLY IN THE SYSTEM AND HAVE AN EMAIL THREAD (ATTACHED) WHERE WE FOLLOWED FOR 3+ MONTHS WITH NO CORRESPONDENCE. PER THE WASHINGTON STATE LANDLORD-TENANT ACT AND LANDLORD - TENANT AGREEMENT,
COMPLETED · Inspection: 2025-10-17 · Result: COMPLIANCE ACHIEVED
2025-08-26 011033-25CP nan
THE TRASH CHUTE IN MY BUILDING HAS BEEN BROKEN FOR OVER A MONTH. MANAGEMENT HAS STATED THEY ARE WORKING ON REPAIRS, BUT THE DELAY IS TAKING TOO LONG AND NO RESOLUTION HAS BEEN PROVIDED. BECAUSE OF THIS, UNSANITARY CONDITIONS HAVE DEVELOPED THROUGHOUT THE BUILDING, INCLUDING THE LOBBY AND RESIDENTIAL FLOORS. THERE ARE STRONG ODORS AND A WORSENING INFESTATION OF BUGS AND FRUIT FLIES, WHICH ARE NOW SPREADING INTO MY APARTMENT. THIS SITUATION IS CREATING AN UNHEALTHY AND UNLIVABLE ENVIRONMENT AND R
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-08-27 011112-25CP nan
THE WASHER WON'T DRAIN, IT'S BEEN OVER TEN DAYS SINCE SENDING A REQUEST. CEILING IS ALSO LEAKING, I HAVE PUT IN A REQUEST FOR OVER A MONTH NOW.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-08-28 011126-25CP nan
THE TRASH COMPACTOR HAS BEEN IN AND OUT OF SERVICE, STARTING (BY THEIR EMAILS) JULY 17, 2023. MOST RECENTLY, THE TRASH BROKE APRIL 9TH AND IS STILL OUT OF SERVICE. DURING THIS TIME (AS YOU CAN READ IN OTHER COMPLAINTS), TRASH PILED UP IN THE HALLWAYS AND CONTINUES TO PILE. LAST WEEK, THE BUILDING BEGAN DAILY TRASH REMOVAL FROM TRASH ROOMS, BUT THE SMELL AND BUG INFESTATION IS OVERWHELMING. THE BUILDING IS ONLY OPTING FOR AT-HOME PEST REMEDIES, WHICH IS INSUFFICIENT (MY HOUSE IS FILLED WITH GARB
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-08-29 011211-25CP nan
MY WASHER (WASHING MACHINE) IS BROKEN FOR LAST 2 MONTHS AND APARTMENT MANAGEMENT HAVE NOT FIXED IT YET. I HAVE TRIED CREATING SERVICE TICKET, HAVE AN ONGOING EMAIL CHAIN AS WELL WITH THE BUILDING MANAGER BUT THERE IS NO PROGRESS WITH THE REQUEST
COMPLETED · Inspection: 2025-09-12 · Result: COMPLETED
2025-09-01 011254-25CP nan
MY UNIT HAS BEEN UNINHABITABLE FOR EXTENDED PERIODS DUE TO:TRASH COMPACTOR OUTAGE (~2 MONTHS, SPRING 2025) ? PERSISTENT GARBAGE ODORS ENTERING MY UNIT.AIR CONDITIONING SYSTEM FAILURES: ~2 MONTHS IN SUMMER 2024 AND ~2.5 MONTHS IN SUMMER 2025. PORTABLE A/C PROVIDED WAS INEFFECTIVE DUE TO AWNING WINDOWS AND EXCESSIVE NOISE.SEVERE FLY INFESTATION (AUG 24 - NOW): HUNDREDS OF FLIES DAILY, LARVAE ON MY TOOTHBRUSH, AND DEAD FLIES IN MY REFRIGERATOR CONTAMINATING FOOD.THE INFESTATION AND ODORS
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-09-02 1061644-VI nan
SORRY FOR THE RESUBMISSION, AS I WANTED TO ADD MORE DOCUMENTS + A NAME TO CONTACT.URGENT ISSUES INCLUDE:- PEST INFESTATION- TRASH ROOM ODOR SEEPING THROUGH WALLS (SMELL)- UNSEALABLE DOOR GAPS SECONDARY ISSUES:- BATHROOM VENTS BROKEN- WATER IS SCALDING HOT- JAMMED WINDOWS/DOORS- HAVENT ISSUED KEY FOBS SO WE CAN'T ENTER/EXIT WITHOUT HELP- OVER 10 COMMUNICATIONS TO MANAGEMENT IGNORED (PHONE, EMAIL, IN PERSON) I MOVED IN AUGUST 2ND, 2025 - 10 DAYS AGO - MY FAMILY AND
COMPLETED · Inspection: 2025-10-29 · Result: COMPLIANCE ACHIEVED
2025-09-03 011329-25CP nan
BUGS IN UNIT DUE TO TRASH COMPACTOR NOT WORKING
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-09-04 011383-25CP nan
THE HVAC SYSTEM IN MY APARTMENT STOPPED WORKING ON JULY 2. I HAVE MADE NUMEROUS WRITTEN REQUESTS WITHOUT RESULTS, OTHER THAN "WE'RE WORKING ON IT." THEY LIED LAST WEEK AND SAID A REPAIR TECHNICIAN HAD COME INTO MY UNIT WHEN I WAS HOME ALL DAY. IT IS MY UNDERSTANDING THAT ANYWHERE FROM 80-120 UNITS IN THIS BUILDING HAVE HVAC THAT IS NOT WORKING FOR AT LEAST A FEW MONTHS. THERE IS NO END IN SIGHT FOR US.THE BUILDING TRASH CHUTE HAS NOT BEEN OPERATIONAL FOR THE BETTER PART OF THE SPRING AND SUMM
COMPLETED · Inspection: 2025-09-12 · Result: COMPLETED
2025-09-05 011423-25CP nan
TRASH COMPACTOR BROKEN 2 MONTHS CAUSING BUGS IN MY UNIT, LANDLORD AWARE NOT ADDRESSING THE PROBLEM NEED INSPECTION
COMPLETED · Inspection: 2025-09-12 · Result: COMPLETED
2025-09-08 011531-25CP LAND USE
THE TRASH CARTS ARE BROKEN AND THERE HAS BEEN NO TRASH CHUTE SERVICE FOR MORE THAN TWO MONTHS. TRASH IS ALL OVER THE P2 LEVEL. THERE IS AN INFESTATION OF BUGS IN MY APARTMENT FROM THE UNRESOLVED TRASH SITUATION.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-09-09 011579-25CP nan
FOR A MONTH, THE TRASH CHUTE HAS BEEN BROKEN. AS A RESULT, OUR APARTMENT HAS BEEN INFESTED WITH TRASH FLIES. WE ARE CATCHING 100S PER DAY WITH TRAPS AND FLY SWATTERS. THEY ARE ALL OVER OUR FOOD AND HOME. IT IS DISGUSTING. ALSO, OUR APARTMENT SMELLS HORRIBLY LIKE TRASH. WE'VE EMAILED AND CALLED THE BUILDING SEVERAL TIMES, AND THE ISSUE PERSISTS. IT IS BECOMING UNLIVABLE, AND I AM NERVOUS OF GETTING SICK. WE ARE ALSO PAYING 1000S IN RENT PER MONTH WHILE LIVING IN THESE CONDITIONS.
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-09-10 011904-25CP LANDLORD/TENANT
WOULD LIKE TO KNOW RIGHTS AS TENANT REGARDING RENT ABATEMENT, CODE VIOLATIONS, UNLIVABLE CIRCUMSTANCES, AND LEASE CIRCUMSTANCES.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-09-10 011642-25CP LANDLORD/TENANT
LANDLORD PEST CONTROL BEING CHARGED TO TENANTS YET INFESTATION HAS GROWN DUE TO WASTE MANAGEMENT ISSUES.
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2025-09-16 1061722-VI nan
MY WASHER (WASHING MACHINE) IS BROKEN FOR LAST 2 MONTHS AND APARTMENT MANAGEMENT HAVE NOT FIXED IT YET. I HAVE TRIED CREATING SERVICE TICKET, HAVE AN ONGOING EMAIL CHAIN AS WELL WITH THE BUILDING MANAGER BUT THERE IS NO PROGRESS WITH THE REQUEST
COMPLETED · Inspection: 2025-12-23 · Result: COMPLIANCE ACHIEVED
2025-09-17 011914-25CP nan
FLIES INFESTATION IN UNIT, TRASH CHUTE NEXT TO UNIT LEAKS INTO APARTMENT. BROKEN VENTS, WINDOWS, TRASH CHUTE BROKEN, SMELLS FROM CHUTE SEEP INTO UNIT. LIGHTS DO NOT WORK IN UNIT
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-10-13 012981-25CP nan
MY HVAC BROKE AGAIN. I SUBMITTED A REPORT IN MAY THIS YEAR, AND WITH THE INTERVENTION OF STAFF MEMBER REYES, THE ISSUE WAS PROPERLY HANDLED. BUT UNFORTUNATELY, THE CH32 FAILURE OCCURRED AGAIN. THIS IS ALMOST FATAL IN THE WINTER, WHEN INDOOR TEMPERATURES CAN CURRENTLY BE MAINTAINED ABOVE 60 DEGREES FAHRENHEIT WITH THE HELP OF HEATERS. WITHOUT HEATING, INDOOR TEMPERATURES WILL DROP TO THE POINT WHERE THEY ARE UNINHABITABLE. THE LAST REPAIR PROCESS LASTED FOR TWO MONTHS, AND I KNEW I COULDN'T WAIT
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-10-15 013068-25CP nan
HI,I AM WRITING TO FORMALLY REPORT ONGOING SANITATION AND MAINTENANCE ISSUES IN MY APARTMENT BUILDING, CIELO (800 SENECA ST), WHERE I AM A TENANT.FOR THE PAST TWO MONTHS, THE TRASH CHUTES ON EVERY FLOOR HAVE BEEN MALFUNCTIONING AND REMAIN OUT OF SERVICE. AS A RESULT, ALL TENANTS ARE REQUIRED TO CARRY THEIR GARBAGE DOWN TO THE P2 LEVEL TO DISPOSE OF IT. UNFORTUNATELY, A LARGE PILE OF TRASH HAS ACCUMULATED THERE BECAUSE OF THE LIMITED DISPOSAL CAPACITY AND LACK OF PROPER MANAGEMENT ON DAI
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2025-10-21 013372-25CP LANDLORD/TENANT
LOUD BANGING IN APARTMENT, WOULD LIKE TO KNOW HOW TO BREAK LEASE SINCE HE SEES NO SOLUTION TO THE ISSUE.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-11-04 013961-25CP nan
NO HOT WATER IN UNIT #2311. THIS MORNING MULTIPLE RESIDENTS ARE COMPLAINING OF NO HOT WATER IN BUILDING. NO RESPONSE FROM MANAGEMENT.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-11-07 014241-25CP nan
NO HVAC AT ALL FOR 5-6 MONTHS. WAS PROMISED INSPECTION AND REPAIRS BY THE PROPERTY MANAGERS ANTHONY BRUNELLE AND EDITH. ALL 3 TIMES THAT THEY SCHEDULED IT NO ONE SHOWED UP AND NO INSPECTION OR REPAIR WAS PERFORMED. LACK OF FUNCTIONAL HVAC HAS CAUSED CONTINUAL RESPIRATORY ISSUES AND CLOGGED SINUSES ALL YEAR, AS WELL AS NO AC IN THE SUMMER AND NOW THAT IT IS WINTER, IT IS EXTREMELY COLD. THIS COMBINED WITH THE AGING WINDOWS WITH FAILED SEALS ON THEM CAUSES EXTREMELY COLD CONDITIONS THAT ARE FRANK
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-11-07 014237-25CP nan
I'M SUBMITTING A CODE COMPLIANCE COMPLAINT REGARDING ONGOING ISSUES AT MY APARTMENT BUILDING CIELO APARTMENTS 800 SENECA ST 98101 SEATTLE WA.THE PROPERTY FREQUENTLY EXPERIENCES:EXTENDED LOSS OF HOT WATER AND HEAT, SOMETIMES LASTING MULTIPLE DAYSELEVATOR OUTAGES THAT LEAVE RESIDENTS UNABLE TO ACCESS THEIR UNITS SAFELYREPEATED BREAK-INS AND TRASH IN THE PAID RESIDENT GARAGE, WITH NO VISIBLE IMPROVEMENT IN SECURITY OR MANAGEMENT RESPONSEDESPITE MULTIPLE REPORTS TO BUILDING MANA
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-11-07 014233-25CP nan
I AM A TENANT AT CIELO APARTMENT, LOCATED AT 800 SENECA ST 1308 98101 SEATTLE. I WAS ASSIGNED PARKING SPOT #101 BY THE MANAGEMENT. ON OCT 22 2025, I ASKED BY EMAIL WHERE SPOT #101 WAS LOCATED-NO RESPONSE. ON [SATURDAY, NOV 2 2025], MY VEHICLE WAS TOWED AFTER I PARKED IN ANOTHER SPACE BECAUSE MY ASSIGNED SPOT WAS OBSTRUCTED BY A LARGE DUMPSTER AND THUS UNUSABLE.WHEN I VISITED THE LEASING OFFICE THE NEXT BUSINESS DAY, STAFF CONFIRMED THAT SPOT #101 IS INDEED THE ONE BLOCKED BY THE DUMPSTER.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-11-24 014897-25CP EMERGENCY
THERE IS NO HEAT IN MY UNIT AND THIS ISSUE LIKELY IMPACTS MULTIPLE UNITS AND FLOORS OF THE BUILDING BASED ON THE WAY HVAC WORKS IN THE BUILDING. I HAVE HAD NO HEAT SINCE APPROXIMATELY NOVEMBER 09, AND A VERY MINIMAL RESPONSE FROM THE LANDLORD INDICATING THAT THE OUTAGE IS SIGNIFICANT AND REQUIRES MAJOR REMEDIATION. I HAVE RECEIVED NO UPDATE OR TEMPORARY HEATING SOLUTION. SECONDARILY, HOT WATER IS INTERMITTENT IN THE BUILDING AT BEST AND GENERALLY DOES NOT WORK IN THE EVENING HOURS.
COMPLETED · Inspection: 2025-11-26 · Result: COMPLETED
2025-11-26 1062116-VI EMERGENCY
THERE IS NO HEAT IN MY UNIT AND THIS ISSUE LIKELY IMPACTS MULTIPLE UNITS AND FLOORS OF THE BUILDING BASED ON THE WAY HVAC WORKS IN THE BUILDING. I HAVE HAD NO HEAT SINCE APPROXIMATELY NOVEMBER 09, AND A VERY MINIMAL RESPONSE FROM THE LANDLORD INDICATING THAT THE OUTAGE IS SIGNIFICANT AND REQUIRES MAJOR REMEDIATION. I HAVE RECEIVED NO UPDATE OR TEMPORARY HEATING SOLUTION. SECONDARILY, HOT WATER IS INTERMITTENT IN THE BUILDING AT BEST AND GENERALLY DOES NOT WORK IN THE EVENING HOURS.
EO REPAIR RESTORE ISSUED · Inspection: 2025-11-26 · Result: COMPLETED
2025-12-08 015346-25CP nan
HAZARDOUS AND UNSANITARY LIVING CONDITIONS AT MY RESIDENCE AT CIELO APARTMENTS LOCATED ON 800 SENECA ST, UNIT 317. FOR SEVERAL WEEKS, THERE HAS BEEN CONSISTENT NON-PICKUP OF TRASH AND ACCUMULATION OF WASTE IN AND AROUND THE DESIGNATED GARBAGE AREA DIRECTLY OUTSIDE MY APARTMENT. THIS HAS NOW LED TO A FLEA INFESTATION, WITH FLEAS VISIBLY PRESENT AROUND THE TRASH AREA ON THE 3RD FLOOR AND NEAR MY APARTMENT'S ENTRYWAY, CREATING CLEAR HEALTH AND SAFETY CONCERNS.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-12-08 015364-25CP nan
NO HEAT - EO
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-12-15 015637-25CP EMERGENCY
NO WATER IN KITCHEN AND 1 OF TWO BATHROOMS AS OF 12/12/25. PROPERTY WAS WORKING ON WATER PIPES AND WAS NOT RESTORED AS MGMT. STATED.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-12-16 015705-25CP nan
RCW 59.18.070 REQUIRES LANDLORDS TO BEGIN REPAIRS TO ESSENTIAL SERVICES WITHIN 24 HOURS OF WRITTEN NOTICE. RCW 59.18.060 REQUIRES RENTAL UNITS TO REMAIN HABITABLE WITH FUNCTIONING HEATING AND VENTILATION. CIELO APARTMENTS HAS EXPERIENCED A BUILDING-WIDE HVAC/THERMOSTAT CONTROL FAILURE THAT HAS RENDERED CENTRAL HEATING, COOLING, AND VENTILATION IN MY UNIT (UNIT ****) INOPERABLE SINCE NOVEMBER 3, 2025. THE THERMOSTAT DISPLAYS ERROR CODE CH05, PREVENTING THE UNIT FROM MAINTAINING STABLE INDOOR TE
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-12-27 016050-25CP nan
I'M A TENANT IN THE BUILDING AND I DON'T HAVE ACCESS TO HOT WATER OR HEATING FOR MORE THAN 3 DAYS NOW. I'VE FILED MAINTENANCE REQUESTS AND THEY JUST SAY "THEY ARE WORKING ON IT", BUT HAVEN'T TAKEN ANY ACTIONS OR GIVEN US A CLEAR TIMELINE.
INITIATED · Inspection: No inspection date · Result: No result recorded