STLCA STLCAThe accountability layer between complaint and policy.
30
Total records on file
2006-2025
20
Closed / Completed with
no inspection result recorded
80% of all closed cases
25
Records with
no inspection date in public record
83% of all records
5
Still open /
under investigation
0
Enforcement actions
(NOV / Order / Referral)
5
Records with a documented
inspection result
17% inspection rate
880
Days - longest single
case on record at this address
Record Types
LANDLORD/TENANT 10
BLANK/LLT 8
EMERGENCY , LANDLORD/TENANT 7
NOISE 5
Complaint & Enforcement Timeline - 30 Records
2006-09-21 1009789-TR nan
APPLICATION FOR TENANT RELOCATION LICENSE
COMPLETED · Inspection: 2006-11-17 · Result: VACANT
2007-06-14 003166-07CP NOISE
No complaint description in public record
COMPLETED · Inspection: 2007-08-15 · Result: COMPLETED
2007-12-28 006114-07CP NOISE
STARTED CONSTRUCTION THIS MORNING AT 4:50A.M.
COMPLETED · Inspection: 2008-01-07 · Result: COMPLETED
2015-01-26 001358-15CP NOISE
LOUD CONSTRUCTION NOISE.
SDCI Notes: INT INSP 1/27/15 DG I WENT TO THE SITE AND SPOKE TO TIM POST THE SUPERINTENDENT FOR FABER CONSTRUCTION (360-296-5962). HE SAID THEY WERE DOING MICRO PILES, IT WAS LOUD. THEY STARTED BEFORE 8AM, GAVE THEM THE HOURS FOR IMPACT NOISE. THEY SAID THEY WERE COMPLETED ON THAT PHASE, SHOULD BE MUCH QUIETER. I GAVE HIM MY BUSINESS CARD WITH THE HOURS FOR CONSTRUCTION ON THE BACK. NO EXCUSES, CITATION FOR THE NEXT VIOLATION OF THE NOISE ORDINANCE.2/24/15 DG NO COMPLAINTS IN THE LAST THREE WEEKS, VC.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2016-04-21 003056-16CP NOISE
ONLINE: ON 3/31/2016 12AM, HEARD DRILLING NEXT DOOR. TRIED TO TALK TO THEM ABOUT KEEPING IT DOWN. SAID THEY WOULD. LAST NIGHT BETWEEN 1AM-5AM, HEARD MORE DRILLING AND HAMMERING. GOT NO SLEEP AT ALL. TIRED OF IT. PERMIT # OF PROJECT: 6500689
SDCI Notes: 4/22/16 - JD - I WILL GO BY THIS PROJECT TONIGHT. I GAVE THE COMPLAINANT THE NIGHTLINE # AND LET THEM KNOW I AM COMING BY TONIGHT TO SEE IF THE WORK IS TAKING PLACE.4/23 - WENT BY AGAIN IN THE LATE EVENING AND NOTHING WAS GOING ON. COMPLAINANT STATED IN A EMAIL REPLY THAT THE WORK HAD BEEN BETTER OVERALL.
COMPLETED · Inspection: 2016-07-26 · Result: COMPLETED
2017-03-03 001987-17CP nan
PER ONLINE: THE EXTERIOR FIRE EGRESS DOOR ON THE SOUTH SIDE OF THE SOUTH BUILDING IS LOCKED SHUT WITH A SIGN "DOOR BROKEN DO NOT OPEN". THIS DOOR HAS BEEN DAMAGED SINCE EARLY TO MID JANUARY. DESPITE RESIDENTS EXPRESSING THEIR CONCERNS, MANAGEMENT HAS YET TO REPAIR OR REPLACE THE DOOR. HAVE PHOTOS IF NEEDED.PER EMAIL CORRESPONDENCE: APARTMENT 429. I'M IN THE SOUTH BUILDING - THIS DOOR IS MY FIRE EGRESS. THANKS!
SDCI Notes: COMPLAINT: EXTERIOR FIRE EGRESS DOOR LOCKED SHUT. DOOR WAS DAMAGED. WITHDRAWN: E MAIL RECEIVED. OVER THE WEEKEND, MANAGEMENT REPLACED THE DOOR AND THE ISSUE HAS BEEN RESOLVED. THANK YOU FOR YOUR PROMPT RESPONSE IN THIS MATTER!
COMPLETED · Inspection: 2017-03-07 · Result: COMPLETED
2019-12-30 011873-19CP NOISE
PER ONLINE; I'VE BEEN COMPLAINING TO THE RENTAL OFFICE SINCE THE SECOND DAY I MOVED IN ON 12/16/2019 THAT THE UNIT I'M IN IS VERY LOUD AND NOISE VIBRATIONS FROM THE ELEVATORS / SHAFTS ADJACENT TO THE UNIT AND LARGE INDUSTRIAL FANS IN THE GARAGE. THEY REFUSE TO ADDRESS THE PROBLEM AND I CAN'T TOLERATE THE LOUD NOISES 24/7. THE RENTAL OFFICE IS IGNORING MY REQUEST TO FIX THE PROBLEM OR ALLOW ME TO TRANSFER TO A QUIET STUDIO AS PROMISED.
SDCI Notes: NOISE - VIDEO/LETTER ATTACHED
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2020-01-13 000414-20CP nan
STRUCTURAL STANDARDS (ROOFS, FLOORS, WALLS, CHIMNEYS, FOUNDATIONS, AND MAINTENANCE) THERE ARE TWO ELEVATORS IN BOTH THE NORTH AND SOUTH BUILDINGS. THE ELEVATORS IN THE NORTH BUILDING ARE INCREDIBLY LOUD. VIBRATE AND SHAKE WHEN IN USE AND CAUSE A LOUD VIBRATION AND NOISE WHEN IN USE. THIS COMPLAINT HAS BEEN REPORTED TO MANAGEMENT TAYLOR AND BRAD SINCE DECEMBER 2019 AND THEY REFUSE TO ADDRESS THE ISSUE. THIS IS A SAFETY ISSUE AND A NOISE AND VIBRATION COMPLAINT.
SDCI Notes: HOUSING - CLOSED. NO CONTACT INFO PROVIDED
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2020-01-29 000836-20CP nan
THIS IS THE THIRD TIME THAT I'VE COMPLAINED ABOUT LEVA ON MARKET. FRAUDULENT CHARGES TO RESIDENTS SUCH AS FEES FOR LANDSCAPE, STORM DRAINS, MISCELLANEOUS CHARGES FOR PEST CONTROL. ELEVATORS IN THE NORTH TOWER ARE OUT OF COMPLIANCE, INCREDIBLY LOUD AND VIBRATE IN THE SHAFTS CAUSING LOUD VIBRATIONS IN ADJACENT APARTMENT. MANAGEMENT DOES NOT RESPOND TO LEAKING TOILET REPORTED AT MOVE-IN. SMALL INADEQUATE WINDOW IN STUDIO NOT SUPPLYING ENOUGH OXYGEN AND STUDIO IS MORE LIKE A CONFI
SDCI Notes: HOUSING - CLOSED. NO CONTACT INFORMATION PROVIDED FOR CLARITY OR REFERRAL.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2020-06-10 004837-20CP nan
LEVA ON MARKET HAS BEEN HAVING ONGOING ISSUES WITH THE ELEVATORS IN THE BUILDING BEING INACCESSIBLE FOR WEEKS ON END. THE SOUND TOWER IN PARTICULAR HASN'T HAD ACCESS TO THE ELEVATOR FOR A LONG TIME WHICH CAUSES ISSUE FOR THOSE THAT HAVE MOBILITY PROBLEMS. EVERY TIME THE ELEVATORS BREAK WE ARE ASSURED THEY WILL BE FIXED, BUT THEY JUST END UP BREAKING AGAIN. THEY NEED TO BE REPLACED OR COMPLETELY UPDATED.
SDCI Notes: HOUSING - CLOSED. NO CONTACT INFO PROVIDED.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2022-12-23 013715-22CP LANDLORD/TENANT
DUPLICATE 000798-23CPTHIS BUILDING, LEVA ON MARKET, IS SEVERELY MISMANAGED. AT THE TIME OF WRITING (4:39PM ON FRIDAY, DECEMBER 23), WE HAVEN'T HAD HOT WATER IN THE BUILDING FOR OVER 24 HOURS. ADDITIONALLY, THE LOCKS ON THE DOOR ENTRANCES TO THE SOUTH TOWER HAVE BEEN BROKEN SINCE 2022/11/21 WITH NO TIMELINE PROVIDED FOR WHEN THEY WILL BE FIXED. FINALLY, THE ELEVATOR IN THE SOUTH TOWER HAS BEEN BROKEN SINCE AT LEAST NOVEMBER 2021 AND IS NOT BEING REPAIRED. WE HAVE NOT BEEN CREDITED FOR THESE
SDCI Notes: HOUSING/POTA COMPLAINT - RENEWAL 001-0021117-001R
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-01-23 000798-23CP nan
ONCE AGAIN, THE APARTMENT COMPLEX LEVA ON MARKET IS WITHOUT HOT WATER. OUR LANDLORDS CLAIM TO BE INVESTIGATING THE ISSUE, BUT IN DECEMBER WE WENT 4 DAYS WITHOUT HOT WATER AND RECEIVED NO COMPENSATION BECAUSE IT WAS "OUT OF OUR LANDLORDS CONTROL." THE EXCUSES ARE TOO CONVENIENT AND THIS NEEDS TO BE INVESTIGATED. ADDITIONALLY, THE ELEVATOR IN THE SOUTH BUILDING HAS BEEN BROKEN FOR OVER A YEAR, WITH NO EFFORTS BEING MADE TO REMEDY IT. I HAVE HAD TO SHOWER AND DO LAUNDRY AT FRIENDS' HOMES TOO MANY
SDCI Notes: HOUSING - DUPLICATE 013715-22CP
OPEN DUPLICATE · Inspection: No inspection date · Result: No result recorded
2023-02-20 001768-23CP nan
THERE IS A FIRE ALARM CONTROL PANEL IN THE LOBBY THAT HAS BEEN EMITTING A LOUD, HIGH PITCHED BEEP ABOUT EVERY 10 SECONDS ALL NIGHT LONG FOR OVER A WEEK. THIS HAS BEEN AN ONGOING PROBLEM THAT THV BUILDING HAS FAILED TO ADDRESS. OUR APARTMENT IS ADJACENT TO THE LOBBY AND THE BEEPING IS CLEARLY AUDIBLE IN OUR BEDROOM WHICH DISRUPTS SLEEP AND EXACERBATES MY TINNITUS.  I HAVE ENROLLED THEM OVER AND OVER WITH NOT RESULTS.
SDCI Notes: HOUSING - RRIO REG: 001-0102750 - REFER TO LOCAL FIRE DEPARTMENT
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2023-08-04 009050-23CP LANDLORD/TENANT
LANDLORD CHARGING ME FEES AFTER I MOVED OUT
SDCI Notes: POTA
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2024-06-07 006006-24CP EMERGENCY , LANDLORD/TENANT
RENT INCREASE
SDCI Notes: POTA INRENTCUSTOMER REPORTED BEING CHARGED A HIGH MO/MO FEE FOR JUNE WITHOUT HAVING RECEIVED PREVIOUS COMPLIANT NOTICE. REVIEWED DOCUMENTS AND REACHED OUT TO MANAGEMENT TO REQUEST DOCUMENTATION OR RESCISSION.MANAGMENT AND CUSTOMER CONFIRM THAT FEE HAS BEEN REMOVED. CLOSED AS VOLUNTARY COMPLIANCE 6/17/2024
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-06-24 006706-24CP LANDLORD/TENANT
TENANT LIVES IN WHAT HE ASSUMES IS A STUDIO BUT IT WAS MARKETED AS A 1 BEDROOM, WONDERING F IT'S LEGAL TO PAY FOR A STUDIO PRICE FOR A 1 BEDROOM.
SDCI Notes: POTA
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-07-01 007078-24CP LANDLORD/TENANT
EDRA QUESTIONS
SDCI Notes: POTA
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-07-02 007120-24CP EMERGENCY , LANDLORD/TENANT
30 DAY NOTICE/COURT SUMMONS
SDCI Notes: POTA
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-09-05 009894-24CP LANDLORD/TENANT
RECEIVED AN EMAIL NOTIFICATION OF A RENT INCREASE.
SDCI Notes: POTA COMPLAINTV- INRENT
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2024-11-04 012416-24CP EMERGENCY , LANDLORD/TENANT
RENT INCREASE
SDCI Notes: POTA EMERGENCY
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2024-11-08 012640-24CP nan
REQUEST AN INSPECTION OF UNIT AFTER FIRE DEPARTMENTWAS UNABLE TO PERFORMREQUIRED EQUIPMENT TESTS.UNIT MAY HAVE BEENABANDONED.
SDCI Notes: HOUSING COMPLAINT / PRE-REG. #001-0001645
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-01-06 000246-25CP EMERGENCY , LANDLORD/TENANT
RENT INCREASE/LEASE QUESTION. LANDLORD DIDN'T PROVIDE 180 DAYS NOTICE FOR RENT INCREASE.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-01-08 000355-25CP LANDLORD/TENANT
QUESTIONS REGARDING A RENTINCREASE AND TENANT RIGHTS
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2025-01-13 000566-25CP EMERGENCY , LANDLORD/TENANT
RENT INCREASE
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-03-19 003045-25CP LANDLORD/TENANT
SMC 7.24.030.J.1 AND J.4. - RIGHT OF FIRST REFUSAL VIOLATION.
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-04-25 004788-25CP LANDLORD/TENANT
METH AND FENTANYL SMOKEPERMEATED THE UNITS ANDMANAGEMENT SAYS TENANTSHAVE TO DISPOSE OF ALL OF THEIR BELONGINGS OR BEEVICTED. TENANT RIGHTS
UNDER INVESTIGATION · Inspection: No inspection date · Result: No result recorded
2025-05-22 006017-25CP LANDLORD/TENANT
MY CURRENT RENT IS $2,237 FOR A 1B1B AND I WAS OFFERED A NEW LEASE OF $2,438.00 AND CAN EITHER SIGN THAT OR GIVE A 20 DAYS WRITTEN NOTICE THAT I'M LEAVING, IF NOT, MY LEASE WILL AUTOMATICALLY GO TO $6,426.00 PER MONTH ON A MONTH TO MONTH BASIS. I CALLED THEM AND THEY SAID IT IS NOT A TYPO AND IS TO ENCOURAGE LONGER LEASES.
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-05-22 006014-25CP EMERGENCY , LANDLORD/TENANT
QUESTIONS REGARDING A LEASERENEWAL OFFER, WITH A RENT INCREASE. ALSO, IN THE LEASEIT SAYS IF TENANT DOES NOTPROVIDE A 20-DAY NOTICETO MOVE OUT, THE RENT WOULD INCREASE OVER$6000
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-06-02 006748-25CP LANDLORD/TENANT
TENANT HAS QUESTIONS ABOUT A POSSIBLE RENT INCREASE. WOULD LIKE TO KNOW RIGHTS. WILL C/B WHEN RECEIVES RENT INCREASE IF HASN'T HEARD FROM POTA
COMPLETED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded
2025-07-08 008371-25CP EMERGENCY , LANDLORD/TENANT
INCREASE/LEASE EXPIRES 8/23/25
CLOSED CLOSED - NO INSPECTION DOCUMENTED · Inspection: No inspection date · Result: No result recorded