We're are not inspecting housing complaints, yet

but we are Here for you

Reach out to us for inquiries about tenant safety and housing compliance in Seattle.

To ensure your complaint is officially logged and investigated, you must use the City of Seattle's Department of Construction & Inspections (SDCI) portal.

IF YOU HAVE A COMPLAINT

Before You File

  • Notify Your Landlord: In most cases, you must notify your landlord of the issue in writing and give them a reasonable amount of time to make repairs.

  • Document Everything: Take photos or videos of the problem. Keep copies of all communication (emails, letters) with your landlord.

  • Gather Information: You will need your address, your landlord's contact information, and a detailed description of the problem

Share Your Story

How can I share my story?

You can share your experiences and frustrations by submitting your story through our online form.

What if I need advice?

Feel free to inquire about advice regarding your situation, and we will do our best to assist you.

Can I remain anonymous?

Yes, you can choose to remain anonymous when sharing your story to protect your privacy.

What happens after I submit?

After submission, your story will be reviewed, and we may reach out for further details if needed.

Is there a support group?

Yes, we offer a community support group for individuals facing similar challenges with landlords.

How can I contact you?

You can contact us through our website's contact form or email us directly for assistance.

Contact Us

Reach out for inquiries or support regarding tenant and landlord compliance in Seattle's housing market.

Location

Seattle City Council, Seattle, WA 98104

Hours

Mon-Fri 9am

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

STCLA made my housing experience safe and fair, truly prioritizing tenant rights and community well-being.

Jordan Lee

A close-up of a white paneled door with a 'No Trespassing' sign mounted in the center. The sign includes the text 'CPC sec 602(L)' in smaller print. The door is bordered by teal-colored framing, and a silver door latch is visible on the right side.
A close-up of a white paneled door with a 'No Trespassing' sign mounted in the center. The sign includes the text 'CPC sec 602(L)' in smaller print. The door is bordered by teal-colored framing, and a silver door latch is visible on the right side.

Thanks to STCLA, I feel secure in my home, knowing my rights are protected and upheld.

Alex Kim

A dark green door with the number 140 is centered within a light-colored brick wall. An arched transom window with multiple panes sits above the door, allowing some light through. To the left of the door, a sign identifies PIP Property Management with contact details, while to the right, there is a modern silver mailbox attached to the wall. The entryway is elevated by a few tiles leading up to the door.
A dark green door with the number 140 is centered within a light-colored brick wall. An arched transom window with multiple panes sits above the door, allowing some light through. To the left of the door, a sign identifies PIP Property Management with contact details, while to the right, there is a modern silver mailbox attached to the wall. The entryway is elevated by a few tiles leading up to the door.
★★★★★
★★★★★